CORE SERVICE

• V26 - Standard Core Service
• V27 - Core Advanced Service
• V28 - Core Advanced On-Site Service
• V38 - Vega Advance Service

Please click here for service details.

INSTALLATION SERVICE

• correct assembly and connection of all product components
• product testing
• pre-installation support including advice on network provision, electrical requirement, and room layout
• basic user training including system start up and familiarization with features and function

HELPDESK

Contact Details :

• Phone: 852 21902276
• email: helpdesk@vega.com.hk
• Ticket System

Hours of Operation :

• Monday to Friday: 09:00-18:30 (Except Public Holidays)

SUPPORT

• Documentation
• Download Software
• Online Testing Tools
• Technical FAQS